Cancellation / Refund Policy

Orders can be cancelled before dispatch by contacting us promptly at FluteCharlie@gmail.com or WhatsApp (+91) 9704933319.

Because each flute is a handcrafted musical instrument, returns and refunds after delivery are not accepted except when the parcel arrives damaged in transit. Report damage within 48 hours with clear photos and your order number so we can assist.

Please confirm key, size, and right/left-hand preference carefully before ordering. See also our Shipping Policy and Terms and Conditions.

Sc. Charles, Flat no 507, 5th floor, Kriti residential building, Srikara gardens, Dodlamitla, Karakambadi Rural, Tirupati, Pin – 517520, Andhra Pradesh.